Privacy Terms & Condition
Effective Date: 7 August 2025
Fremantle International Group values your trust. This Privacy Policy explains how we handle personal data collected through our website, services, and offline interactions in accordance with the laws of the Hong Kong SAR, particularly the Personal Data (Privacy) Ordinance (PDPO).
1. Collection of Personal Data
We collect only the personal data necessary for clearly defined purposes, including:
-
Identifying and contacting you (e.g., name, email, phone)
-
Processing orders or reservations
-
Delivering requested information or services
-
Responding to inquiries or complaints
-
Improving our services and website experience
We may also automatically collect technical data (e.g., IP address, browser type, pages visited) for analytics and security.
2. Use of Personal Data
Your information is used strictly for:
-
Providing you with requested products, services, or communications
-
Improving our website functionality and customer experience
-
Complying with legal obligations or regulatory requirements
We will not use your data for direct marketing unless you’ve clearly agreed to it.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may disclose data only:
-
To service providers (e.g., couriers, IT support) under strict confidentiality terms
-
When required by law or court order
-
When necessary to protect legal rights or safety
4. Cookies and Tracking
Our website may use cookies and other tools to:
-
Remember your preferences
-
Monitor website traffic patterns
-
Enhance site performance
You can disable cookies in your browser settings. However, this may limit some features of the site.
5. Data Storage & Protection
We take appropriate steps—both technical and procedural—to protect your data from unauthorised access, accidental loss, or misuse. Only authorised personnel have access to your information.
Data may be stored on secure servers in Hong Kong or other jurisdictions where data protection measures are enforced.
6. Access and Correction
You have the right to:
-
Access your personal data held by us
-
Correct any inaccurate data
-
Withdraw consent (if applicable)
To exercise these rights, contact us via the details below. We may charge a reasonable fee for access requests as permitted under the PDPO.
7. Third-Party Links
Our website may link to external websites. These are operated independently and have their own privacy policies. We bear no responsibility for their content or practices.
8. Retention of Data
We retain personal data only as long as necessary to fulfill the original purpose or comply with applicable laws. When no longer needed, your data will be securely deleted or anonymised.
9. Policy Updates
We may update this policy periodically to reflect changes in law or business practices. The latest version will always be posted on this page.
To exercise these rights, contact us via the details below. We may charge a reasonable fee for access requests as permitted under the PDPO.
10. Contact Us
If you have questions, concerns, or requests related to your personal data, please contact:
Fremantle International Group
📍 Room G, 10/F , Block 3, Golden Dragon Industrial Centre, No. 172-180 Tai Lin Pai Road, Kwai Chung, NT, Hong Kong